Methodology
Every analysis follows the same steps, documented from the moment the device is received until the report is handed over. Each step leaves a written record.
Five steps, five documents.
Every step leaves a document. At the end, you can trace exactly what happened to the device and its data.
Request
The request form gets a registration number. Then a conversation about the objective, the device and the timeframe.
Agreement
The owner signs consent to the analysis. We agree the level, fixed price and intake date in writing.
Intake
The device is identified, photographed, sealed and entered in the chain-of-custody log, with the time and both parties' signatures.
Analysis
We read the device in our laboratory, only once its owner has unlocked it. Nothing on the phone is changed and no data leaves the laboratory.
Handover
We hand over the report and the device. Working copies are erased and the erasure is confirmed in writing.
Working rules
Identifying the applicant
We verify the identity of the owner or legal representative, and their authority, before intake.
Chain of custody
Every movement of the device is recorded: who held it, when and why, until it is returned.
No security bypass
We don't force or bypass the passcode. Analysis only happens with the phone unlocked by its owner.
A verifiable report
The report shows the source of every piece of information and what couldn't be read, and why, so the result can be checked.
Start with a request.
The first step is the form; the first conversation commits you to nothing.